Our webshop is connected directly to DHL and UPS systems - you'll see real-time shipping prices and accurate delivery date estimates at checkout, based on your address. Delivery date estimates are also shown on the product page right above the price after entering your postcode. Every shipment is fully insured.

DHL Express 12:00

• delivery by 12:00 noon on the next business day in many EU destinations
• orders placed before 16:30 are dispatched the same day
• limitations: max. 27 kg, not available for cockpits or seats

DHL Express

• next-business-day delivery in many EU destinations
• orders placed before 16:30 are dispatched the same day
• limitations: max. 27 kg, not available for cockpits or seats

UPS Express Saver

• the faster UPS option, with next-business-day delivery in many EU destinations
• orders placed before 15:00 are dispatched the same day
• limitations: max. 37 kg, not available for cockpits or seats, max. 3000€ order value

DHL Economy

• reliable delivery at a lower cost
• orders placed before 16:30 are dispatched the same day
• no weight limit - suitable for cockpits and seats

UPS Standard

• our lowest-cost shipping option
• orders placed before 15:00 are dispatched the same day
• no weight limit - suitable for cockpits and seats
• free Saturday delivery in many larger cities in the UK, DE, FR, NL, BE, IT, ES and PL - note: the delivery estimate at checkout doesn't yet show Saturday as a delivery day, so your order may arrive a day earlier than estimated
• max. 3000€ order value

Warranty and legal guarantee

The manufacturer's warranty period for this product is shown below the Add to cart button. Some brands offer longer coverage - Simucube and Sim-Lab products come with a 3-year manufacturer's warranty, and the Simucube ActivePedal Ultimate with 5 years.

If you buy as a consumer, you also have a minimum two-year legal guarantee from GPerformance as the seller. The manufacturer's warranty is additional and does not replace or limit your statutory rights.

If something goes wrong, contact us - we'll handle the claim for you, including any coordination with the manufacturer. You don't have to deal with anything yourself, and shipping cost is on us.

Need help choosing?

If you're not sure whether a product is compatible with your setup, get in touch before ordering. We'll help you pick the right option. Honest advice is always free.

Product exchange within 14 days

Sometimes gear feels different on your rig than you expected - force feedback, pedal response, wheel ergonomics. That's fine. Within 14 days of delivery, you can request an exchange for a different product or variant. The product just needs to be in good condition, complete and returned in its original box - short testing on your rig is fine.

Exchanges are meant for genuine purchases, not for trying out products. If you're unsure what suits your setup or driving style, ask us before ordering - we're happy to help, and we want you racing on gear you're happy with. For business (B2B) purchases, please contact us first.

14-day right of withdrawal

If you buy as a consumer and change your mind, let us know within 14 days of receiving the product - no reason needed. You can use the Withdraw from contract link in the footer or email [email protected].

Once you've notified us, you have another 14 days to send the product back. The direct cost of return shipping is covered by you. If the product is faulty or you received the wrong item, contact us first and we'll arrange a suitable return method.

Inspecting and returning the product

You can unpack and inspect the product just as you would in a store. Handle it with care and return it complete, with all accessories, cables and manuals. Keep the original box and protective materials, as they help protect the product during return shipping.

If you've handled or used the product beyond what's needed to establish its nature, characteristics and functioning, you keep your right of withdrawal, but we may reduce the refund by the loss in value this caused.

Any questions?

Questions about compatibility, warranty, exchanges or returns? Email [email protected] - a real person will reply, often the owner himself.